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Microsoft

MB-901 · Question #148

A retailer sells products by using an e-commerce site, brick and mortar stores, and phone sales. Different processes are used for each type of order source. You need to ensure that you can support…

The correct answer is B. a retail store, an online store, and a call center. See the full explanation below for the reasoning.

Question

A retailer sells products by using an e-commerce site, brick and mortar stores, and phone sales. Different processes are used for each type of order source. You need to ensure that you can support each type of sale. What should you recommend?

Options

  • Acase management and loyalty programs
  • Ba retail store, an online store, and a call center
  • Ca mobile app and a credit card gateway
  • Da mobile app and online sales

How the community answered

(24 responses)
  • A
    4% (1)
  • B
    71% (17)
  • C
    17% (4)
  • D
    8% (2)

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