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MB-800 · Question #281

Drag and Drop Question A company is implementing Dynamics 365 Business Central. The customer service team communicates daily with the customers by using Outlook. The customer service team requires the

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Drag and Drop Question A company is implementing Dynamics 365 Business Central. The customer service team communicates daily with the customers by using Outlook. The customer service team requires the following functionality in Outlook: - Look up a business contact in Business Central when composing an email. - Create a sales quote and send it back to a customer without leaving Outlook. - Open a document in Business Central from the document number mentioned in an incoming email. You recommend that the team install the Business Central add-in for Outlook. You need to recommend which add-in options the customer service team should use to meet the requirements. Which options should you recommend? To answer, move the appropriate options to the correct functions. You may use each option once, more than once, or not at all. You may need to move the split bar between panes or scroll to view content. Answer:

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Topics

#Outlook add-in#Business Central integration#sales quote from Outlook#contact lookup
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