MB-280 · Question #150
Drag and Drop Question You are the administrator for Dynamics 365 Sales at an organization using Standard Sales Insights. The sales team wants to access the Premium Insights features. They have alread
The correct answer is Navigate to the Sales Hub app.; Access Sales Insights settings.; Accept the Terms and Conditions for premium features and select Get Started.. Enabling Premium Sales Insights in Dynamics 365 Sales Context The organization already has Standard Sales Insights running and has purchased + assigned Premium licenses. The task is activation, not installation or provisioning from scratch. That distinction drives the entire answ
Question
Exhibit
Answer Area
Drag items
Correct arrangement
- Navigate to the Sales Hub app.
- Access Sales Insights settings.
- Accept the Terms and Conditions for premium features and select Get Started.
Explanation
Enabling Premium Sales Insights in Dynamics 365 Sales
Context
The organization already has Standard Sales Insights running and has purchased + assigned Premium licenses. The task is activation, not installation or provisioning from scratch. That distinction drives the entire answer.
Why This Specific Sequence
Step 1: Navigate to the Sales Hub app
Why it's first: Premium Sales Insights configuration lives inside the Sales Hub application, not in the Power Platform Admin Center. The Sales Hub is the entry point for all Sales Insights administration. You cannot reach the premium activation screen without being in this app first.
Common mistake: Many candidates assume the first step is to go to the Power Platform Admin Center (PPAC) because PPAC is where environment-level administration typically happens. PPAC is used for installing the Sales Insights solution initially - but since standard Sales Insights is already running, that work is done. Activation of premium features happens from within the app itself.
Step 2: Access Sales Insights settings
Why it's second: Once inside Sales Hub, you navigate to the Sales Insights settings area (via the bottom-left area switcher → Sales Insights Settings). This is where the premium feature toggles and the Terms & Conditions prompt are surfaced. You cannot reach Step 3 without being in this settings area first.
Common mistake: Skipping this step or conflating it with Step 3. The settings area is a distinct navigation destination - it's not a button you click on the home screen.
Step 3: Accept the Terms and Conditions and select Get Started
Why it's third: With premium licenses already assigned, the system gates activation behind a T&C acceptance. Once you accept and click Get Started, the premium features (Conversation Intelligence, Predictive Scoring, etc.) are enabled for the org. This is the final unlock step - it cannot happen before you're in the correct settings screen.
Why the Distractors Are Wrong
| Distractor | Why It's Excluded |
|---|---|
| Navigate to the Power Platform Admin Center | Used for initial solution install, not for enabling premium features after licenses are assigned. |
| Go to the appropriate environment | Environment context is handled implicitly when you open Sales Hub. It's not a discrete admin step in this flow. |
| Locate the Premium Sales Insights app and select Install | Relevant only if Sales Insights wasn't installed at all. Since Standard is already active, there's nothing to install - only features to activate. |
Key Takeaway
The question tests whether you know that premium feature activation is an in-app configuration step, not a Power Platform Admin Center or AppSource install operation. The licenses create eligibility; the T&C acceptance inside Sales Insights settings is what actually switches the features on.
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