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Microsoft

MB-230 · Question #7

Note: This question is part of a series of questions that present the same scenario. Each question in the series contains a unique solution that might meet the stated goals. Some question sets might…

The correct answer is A. Yes. https://docs.microsoft.com/en-us/dynamics365/customer-engagement/voice-of-customer/design- basic-survey#clone-or-import-an-existing-survey

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Question

Note: This question is part of a series of questions that present the same scenario. Each question in the series contains a unique solution that might meet the stated goals. Some question sets might have more than one correct solution, while others might not have a correct solution. After you answer a question in this section, you will NOT be able to return to it. As a result, these questions will not appear in the review screen. Your company provides clients with Dynamics 365 for Customer Service Voice of the Customer employee satisfaction surveys. The company has a standardized set of survey questions named Satisfaction Survey. You need to customize the survey for each client. Solution: Clone the satisfaction survey and customize the questions. Does the solution meet the goal?

Options

  • AYes
  • BNo

How the community answered

(40 responses)
  • A
    83% (33)
  • B
    18% (7)

Explanation

https://docs.microsoft.com/en-us/dynamics365/customer-engagement/voice-of-customer/design- basic-survey#clone-or-import-an-existing-survey

Topics

#Voice of the Customer#survey templates#VoC

Community Discussion

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