Microsoft
MB-230 · Question #65
You use the automatic creation and update rule feature to create case records automatically. Which three source record types are available for automatically creating a case? Each correct answer…
The correct answer is A. social activity C. survey activity E. booking alert. You've hit your limit · resets 4am (America/New_York)
Manage cases in Customer Service
Question
You use the automatic creation and update rule feature to create case records automatically. Which three source record types are available for automatically creating a case? Each correct answer presents a complete solution.
Options
- Asocial activity
- Bmailbox alert
- Csurvey activity
- Dauto post
- Ebooking alert
How the community answered
(41 responses)- A71% (29)
- B22% (9)
- D7% (3)
Explanation
You've hit your limit · resets 4am (America/New_York)
Topics
#automatic case creation#record creation rules#source record types
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