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Microsoft

MB-230 · Question #65

You use the automatic creation and update rule feature to create case records automatically. Which three source record types are available for automatically creating a case? Each correct answer…

The correct answer is A. social activity C. survey activity E. booking alert. You've hit your limit · resets 4am (America/New_York)

Manage cases in Customer Service

Question

You use the automatic creation and update rule feature to create case records automatically. Which three source record types are available for automatically creating a case? Each correct answer presents a complete solution.

Options

  • Asocial activity
  • Bmailbox alert
  • Csurvey activity
  • Dauto post
  • Ebooking alert

How the community answered

(41 responses)
  • A
    71% (29)
  • B
    22% (9)
  • D
    7% (3)

Explanation

You've hit your limit · resets 4am (America/New_York)

Topics

#automatic case creation#record creation rules#source record types

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