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MB-230 · Question #422

A customer has a Customer Service environment. The customer plans to use service scheduling. You need to install the service scheduling. What should you use to install the service scheduling?

The correct answer is C. Power Platform admin center. Install Customer Service scheduling Customer Service scheduling should be available within Customer Service Hub for new environments. If you have an older installation and can't find the Scheduling area in the app, go to Microsoft Power Platform admin center, expand the Resources

implement scheduling

Question

A customer has a Customer Service environment. The customer plans to use service scheduling. You need to install the service scheduling. What should you use to install the service scheduling?

Options

  • ABusiness Management settings
  • BAppSource
  • CPower Platform admin center
  • DProcess Center

How the community answered

(36 responses)
  • A
    14% (5)
  • B
    8% (3)
  • C
    72% (26)
  • D
    6% (2)

Explanation

Install Customer Service scheduling Customer Service scheduling should be available within Customer Service Hub for new environments. If you have an older installation and can't find the Scheduling area in the app, go to Microsoft Power Platform admin center, expand the Resources area, and then select Dynamics https://learn.microsoft.com/en-us/training/modules/setup-customer-service-scheduling/1-

Topics

#service scheduling installation#Power Platform admin center#scheduling setup#service configuration

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