You use Dynamics 365 for Customer Service. You need to create business process flows. Which three entities can you use? Each correct answer presents part of the solution. NOTE: Each correct selection

The correct answer is B. Case C. Letter D. Social activity. You've hit your limit · resets 4am (America/New_York)

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Question

You use Dynamics 365 for Customer Service. You need to create business process flows. Which three entities can you use? Each correct answer presents part of the solution. NOTE: Each correct selection is worth one point.

Options

AGoal
BCase
CLetter
DSocial activity
ERollup queries

How the community answered

(62 responses)

A
11% (7)
B
74% (46)
E
15% (9)

Explanation

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Topics

#business process flow#supported entities#case entity#activity entities

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