Microsoft
MB-230 · Question #40
You use Dynamics 365 for Customer Service. You need to create business process flows. Which three entities can you use? Each correct answer presents part of the solution. NOTE: Each correct…
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Manage cases in Customer Service
Question
You use Dynamics 365 for Customer Service. You need to create business process flows. Which three entities can you use? Each correct answer presents part of the solution. NOTE: Each correct selection is worth one point.
Options
- AGoal
- BCase
- CLetter
- DSocial activity
- ERollup queries
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Topics
#business process flow#supported entities#case entity#activity entities