MB-230 · Question #356
You work for a power company that uses Dynamics 365 Customer Service. The company provides outdoor smart light bulbs to its customers. Each bulb includes an IoT sensor with LTE capabilities. When a…
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Question
You work for a power company that uses Dynamics 365 Customer Service. The company provides outdoor smart light bulbs to its customers. Each bulb includes an IoT sensor with LTE capabilities. When a light bulb begins to fail, the IoT sensor must create a work order to send the customer a replacement bulb. You implement Connected Customer Service with Azure IoT Central and Power Automate, but work orders are not generated. You need to ensure that work orders are generated. What must you set for each bulb?
Options
- AContact
- BMaster device
- CCustomer account
- DParent device
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