nerdexam
Microsoft

MB-230 · Question #253

You are an Omnichannel supervisor at a company. You install a dashboard in Power BI. You need to ensure that managers are able to access the intraday insights dashboard. What should you do?

The correct answer is D. From the supervisor configuration, add the required users. https://docs.microsoft.com/en-us/dynamics365/customer-service/configure-intraday-dashboard-

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Question

You are an Omnichannel supervisor at a company. You install a dashboard in Power BI. You need to ensure that managers are able to access the intraday insights dashboard. What should you do?

Options

  • AFrom the supervisor configuration, add all users to the intraday insights dashboard.
  • BFrom the agent configuration, promote the users to supervisors.
  • CFrom universal service desk, enable all dashboards.
  • DFrom the supervisor configuration, add the required users.
  • EFrom Power BI, share the dashboard with the entire organization.

How the community answered

(21 responses)
  • B
    5% (1)
  • C
    5% (1)
  • D
    81% (17)
  • E
    10% (2)

Explanation

https://docs.microsoft.com/en-us/dynamics365/customer-service/configure-intraday-dashboard-

Topics

#intraday insights#Power BI dashboard#supervisor configuration#Omnichannel analytics

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