Microsoft
MB-230 · Question #143
You are a Dynamics 365 Customer Service administrator. You are configuring a case dashboard. You need to filter the dashboard to show only escalated cases and cases that are marked as Request. Which…
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Question
You are a Dynamics 365 Customer Service administrator. You are configuring a case dashboard. You need to filter the dashboard to show only escalated cases and cases that are marked as Request. Which filter should you use?
Options
- ATimeframe
- BPriority
- CGlobal
- DVisual
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Topics
#case dashboard#global filter#escalated cases#dashboard filtering