MB-210 Exam Questions

You are working with the Microsoft Dynamics 365 for Phones app. You have created a new Opportunity to track information that could lead to a sale while visiting a customer and have...

Your sales manager has asked you to take over management of a sale for a customer that was managed by a previous employee. You want to make sure everyone who views the Opportunity...

An organization has many mobile users accessing Microsoft Dynamics 365 via phone or tablet. Microsoft Excel is not installed on the mobile devices. The organization wants lo enable...

Case Study 1 - Humongous Insurance Background Humongous Insurance provides fleet automotive insurance. The company's accounting year is July 1st-June 31st. They have experienced ra...

Case Study 1 - Humongous Insurance Background Humongous Insurance provides fleet automotive insurance. The company's accounting year is July 1st-June 31st. They have experienced ra...

Case Study 2 - Bellows College Background Bellows College has several sports teams. Sporting events take place throughout the year. Processes for managing and selling tickets to ev...

Case Study 2 - Bellows College Background Bellows College has several sports teams. Sporting events take place throughout the year. Processes for managing and selling tickets to ev...

Case Study 3 - Group of Theaters Background A company owns a group of theaters that stage live performances. Tickets to shows are sold by individual representatives by using a mobi...

Case Study 3 - Group of Theaters Background A company owns a group of theaters that stage live performances. Tickets to shows are sold by individual representatives by using a mobi...

Case Study 3 - Group of Theaters Background A company owns a group of theaters that stage live performances. Tickets to shows are sold by individual representatives by using a mobi...

Case Study 3 - Group of Theaters Background A company owns a group of theaters that stage live performances. Tickets to shows are sold by individual representatives by using a mobi...

Note: This question is part of a series of questions that present the same scenario. Each question in the series contains a unique solution that might meet the stated goals. Some q...

Note: This question is part of a series of questions that present the same scenario. Each question in the series contains a unique solution that might meet the stated goals. Some q...

Note: This question is part of a series of questions that present the same scenario. Each question in the series contains a unique solution that might meet the stated goals. Some q...

You are a Dynamics 365 administrator for a company. The company's fiscal year is April 1 through March 31. You need to create a system view for all users that displays data for the...

You manage a Dynamics 365 environment. You plan to implement business process flows from AppSource. You need to ensure that a user can install the business process flows. What shou...

You need to ensure that a user named User1 can assign salespeople to sales territories. The solution must use the principle of least privilege. To which security role should you as...

You manage a Dynamics 365 Sales environment. Many activities are associated with opportunities. Managers must be able to determine how the relationship with customers is trending f...

You are a Dynamics 365 administrator for a dental office. You need to create a process in Sales Hub to ensure that team members perform the following actions: - Call patients to re...

You manage a Dynamics 365 Sales environment. You need to ensure that all possible activities are automatically converted to leads by using the record creation rule. Which three act...

An order uses quote and order functionality in Dynamics 365 Sales. Multiple quotes may be provided to customers at one time. Quotes are revised often. Which two opportunities can y...

A company uses Dynamics 365 Sales to create and manage opportunities, quotes and orders. You need to ensure that the Actual Revenue field in an opportunity is automatically updated...

You manage a Dynamics 365 environment. Salespeople use a template from the Sales Hub to create quotes. A member of the sales team requests that you change the order in which column...

You are a system customizer in Dynamics 365 Sales. You need to set up product families. Which option is available?

A company uses Dynamics 365 Sales. You attempt to add a product to an order, but the product cannot be located. You need to determine why the product is missing. What is the cause?

You are a Dynamics 365 Sales administrator for an organization. The organization is no longer going to sell a product in the product catalog. You need to ensure that the product is...

You run a bicycle parts company that uses a proprietary cloud ERP system, Dynamics 365 Sales, and an inventory system. You need to create visualizations that meet the following req...

Case Study 1 - Humongous Insurance Background Humongous Insurance provides fleet automotive insurance. The company's accounting year is July 1st-June 31st. They have experienced ra...

You need to display activities by using the calendar view. What should you do?

Case Study 2 - Bellows College Background Bellows College has several sports teams. Sporting events take place throughout the year. Processes for managing and selling tickets to ev...

Case Study 2 - Bellows College Background Bellows College has several sports teams. Sporting events take place throughout the year. Processes for managing and selling tickets to ev...

Case Study 2 - Bellows College Background Bellows College has several sports teams. Sporting events take place throughout the year. Processes for managing and selling tickets to ev...

Case Study 2 - Bellows College Background Bellows College has several sports teams. Sporting events take place throughout the year. Processes for managing and selling tickets to ev...

Case Study 3 - Group of Theaters Background A company owns a group of theaters that stage live performances. Tickets to shows are sold by individual representatives by using a mobi...

Note: This question is part of a series of questions that present the same scenario. Each question in the series contains a unique solution that might meet the stated goals. Some q...

A company uses Dynamics 365 Sales. You need to email a quote to a customer. When user interface option should you use?

You are a salesperson using Dynamics 365 Sales. You need to add a product line item in an opportunity. What should you do first in the opportunity?

Note: This question is part of a series of questions that present the same scenario. Each question in the series contains a unique solution that might meet the stated goals. Some q...

A company uses Dynamics 365 Sales to manage sales leads. You must create two leads. One lead must target customers between ages 30 to 40 in the oil industry. The other lead must be...

You manage a Dynamics 365 environment You introduce a new product. Opportunities with the product are created. You need to find all opportunities that include the product. What sho...

You manage Dynamics 365 Sales. A sales representative must identify and track internal support resources. The resources may assume different roles for each opportunity. You need to...

You are a Dynamics 365 Sales administrator. You create a discount list. The sales team needs to use the discount list for opportunities. You need to ensure that the discount list i...

Note: This question is part of a series of questions that present the same scenario. Each question in the series contains a unique solution that might meet the stated goals. Some q...

You are the Dynamics 365 administrator for a group of financial advisors. Advisors must use one business process flow to guide them through the standard lead to invoice process. Ea...

A company is using Dynamics 365 Sales without any customizations. A customer orders four products to be delivered to three locations. Two of the locations are in the United States...

Note: This question is part of a series of questions that present the same scenario. Each question in the series contains a unique solution that might meet the stated goals. Some q...

A company is implementing Dynamics 365 Sales. The company has ten products and four territories. Each territory must have a price list specific for the territory and must use these...

A company based in Mexico is setting up Dynamics 365 Sales. All price lists are in US dollars (USD). A sales representative sells products to customers in the United Kingdom and Sp...

A company has three business units. User privileges are set to ensure that users can see only records owned by their own business unit. If a contact is needed for all business unit...

Sales representatives at an organization have access to the contact records in their business unit. You need to ensure that sales representatives can access contact records in all...