EXIN
ITSM20F · Question #67
ITSM20F Question #67: Real Exam Question with Answer & Explanation
The correct answer is B. Change Management. See the full explanation below for the reasoning.
Question
Which process aims to prevent incidents resulting from changes to the IT infrastructure?
Options
- AAvailability Management
- BChange Management
- CIncident Management
- DProblem Management
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