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ITSM20F.EN · Question #94

What is a valid description of an IT service?

The correct answer is C. Something of value delivered usingIT, that is provided to a customer. You've hit your weekly limit · resets 5am (America/New_York)

Basic concepts

Question

What is a valid description of an IT service?

Options

  • AAservice as defined in the Service catalogue
  • BAservice that is deemed critical by the customer
  • CSomething of value delivered usingIT, that is provided to a customer
  • DStrategic support provided to a customer

How the community answered

(54 responses)
  • A
    9% (5)
  • B
    6% (3)
  • C
    83% (45)
  • D
    2% (1)

Explanation

You've hit your weekly limit · resets 5am (America/New_York)

Topics

#IT service definition#service value#customer#service concepts

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