EXIN
ITSM20F.EN · Question #94
What is a valid description of an IT service?
The correct answer is C. Something of value delivered usingIT, that is provided to a customer. You've hit your weekly limit · resets 5am (America/New_York)
Basic concepts
Question
What is a valid description of an IT service?
Options
- AAservice as defined in the Service catalogue
- BAservice that is deemed critical by the customer
- CSomething of value delivered usingIT, that is provided to a customer
- DStrategic support provided to a customer
How the community answered
(54 responses)- A9% (5)
- B6% (3)
- C83% (45)
- D2% (1)
Explanation
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Topics
#IT service definition#service value#customer#service concepts
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