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ITSM20F.EN · Question #94
ITSM20F.EN Question #94: Real Exam Question with Answer & Explanation
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Question
What is a valid description of an IT service?
Options
- AAservice as defined in the Service catalogue
- BAservice that is deemed critical by the customer
- CSomething of value delivered usingIT, that is provided to a customer
- DStrategic support provided to a customer
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