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ITSM20F.EN · Question #55

Which process aims to prevent incidents resulting from changes to the IT infrastructure?

The correct answer is B. Change Management. You've hit your weekly limit · resets 5am (America/New_York)

Control processes

Question

Which process aims to prevent incidents resulting from changes to the IT infrastructure?

Options

AAvailability Management
BChange Management
CIncident Management
DProblem Management

How the community answered

(52 responses)

A
8% (4)
B
73% (38)
C
15% (8)
D
4% (2)

Explanation

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Topics

#Change Management#incident prevention#IT infrastructure#change control

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