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ITSM20F.EN · Question #21

What is a function of processes?

The correct answer is B. They represent a complete set of monitoring options. You've hit your weekly limit · resets 5am (America/New_York)

Basic concepts

Question

What is a function of processes?

Options

AThey express the level of compliance with the requested quality characteristics.
BThey represent a complete set of monitoring options.
CThey describe vertical and horizontal escalation options.
DThey complement descriptions of structural and organizational roles and responsibilities

How the community answered

(30 responses)

A
7% (2)
B
80% (24)
C
10% (3)
D
3% (1)

Explanation

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Topics

#process functions#process management#ITSM basics#monitoring

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