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ITIL · Question #62
ITIL Question #62: Real Exam Question with Answer & Explanation
The correct answer is D: The cause of one or more incidents. See the full explanation below for the reasoning.
Question
Which of the following BEST describes a problem?
Options
- AAn issue reported by a user
- BThe cause of two or more incidents
- CA serious incident which has a critical impact to the business
- DThe cause of one or more incidents
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