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ITIL-4-DITS · Question #20

Which is an example of industry disruption?

The correct answer is D. A software provider has developed a new satellite navigation system for the serf-driving cat. Option D describes a software provider creating satellite navigation technology for the self-driving car market - an entirely new product category that didn't exist before, targeting an emerging industry that fundamentally changes transportation. This is the hallmark of…

Understand the concepts of Digital and IT Strategy

Question

Which is an example of industry disruption?

Options

  • AA service provider has launched a new app to support collaboration that is easy to use, and is
  • BAn organization transitioned a large number of its services to a cloud provider to remain
  • CA mobile phone provider has adopted a new operating model in response to threats from the
  • DA software provider has developed a new satellite navigation system for the serf-driving cat

How the community answered

(32 responses)
  • A
    9% (3)
  • B
    6% (2)
  • C
    3% (1)
  • D
    81% (26)

Explanation

Option D describes a software provider creating satellite navigation technology for the self-driving car market - an entirely new product category that didn't exist before, targeting an emerging industry that fundamentally changes transportation. This is the hallmark of industry disruption: introducing innovation that creates a new market or transforms how existing industries operate.

Why the distractors are wrong:

  • A describes launching a collaboration app - this is incremental innovation (improving something that already exists), not disruption.
  • B describes cloud migration to remain competitive - the organization is responding to disruption, not causing it.
  • C describes adopting a new operating model in response to threats - again, this is a reaction to disruption, not an act of disruption.

Memory tip: Look for the option where something brand new is being created for a market that didn't previously exist - true disruption creates or redefines markets, while the distractors describe adapting to or improving within existing ones. The key word pattern in distractors is reactive language: "in response to," "to remain," or "to support" existing functions.

Topics

#industry disruption#digital innovation#competitive disruption#emerging technology

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