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ITIL-4-CDS · Question #76
ITIL-4-CDS Question #76: Real Exam Question with Answer & Explanation
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Question
To ensure work is balanced across value streams, ITIL 4 recommends combining demand forecasting with strategic alignment of initiatives. Which TWO of the following provide the strongest governance for forecasting, sequencing and aligning incoming work with organizational objectives? (Select TWO)
Options
- ADemand Management practice using Patterns of Business Activity for forecasting peaks and
- BService Level Management practice using SLAs and OLAs to enforce response targets
- CPortfolio Management practice using strategic themes and investment epics to sequence high-
- DWork visualization (Kanban boards) within Service Request Management to enforce WIP limits
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