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ITIL-4-CDS · Question #35
ITIL-4-CDS Question #35: Real Exam Question with Answer & Explanation
The correct answer is B. Invest in targeted training programmes for existing staff in relevant emerging technologies. See the full explanation below for the reasoning.
Question
A technology organization is undergoing a strategic expansion, targeting emerging markets. The organization's current workforce has not had experience in dealing with the innovative products which are part of the new markets. What is the BEST strategic approach that the organization should adopt to resolve this situation?
Options
- AIncrease the total number of employees focusing on new hires with expertise in emerging
- BInvest in targeted training programmes for existing staff in relevant emerging technologies
- COutsource the development of new technology segments to specialized vendors
- DRestructure the organization to create specialized departments for emerging technologies
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