PeopleCert
ITIL-4-CDS · Question #9
ITIL-4-CDS Question #9: Real Exam Question with Answer & Explanation
Sign in or unlock ITIL-4-CDS to reveal the answer and full explanation for question #9. The question stem and answer options stay visible for context.
Question
An organization wants to make some changes to individual and team objectives. The new objectives need to align to the organization's goal of anticipating the needs of its customers. Which concept is the key element of this alignment?
Options
- AOrganizational structure
- BThe value of positive communications
- CCustomer orientation
- DShift-left
Unlock ITIL-4-CDS to see the answer
You've previewed enough free ITIL-4-CDS questions. Unlock ITIL-4-CDS for full answers, explanations, the timed quiz mode, progress tracking, and the master PDF. Question stem and options stay visible so you can still see what's on the exam.