ITIL-4-CDS · Question #10
Which of the following involves consideration of the skills and availability of both internal and external resources?
The correct answer is A. Build vs buy. Build vs. buy is correct because it is a decision-making process that directly requires organizations to evaluate whether they have the internal skills and capacity to develop a solution themselves, or whether it is more effective to acquire it from an external vendor. This…
Question
Which of the following involves consideration of the skills and availability of both internal and external resources?
Options
- ABuild vs buy
- BSwarming
- CTriage prioritization
- DShift-left approach
How the community answered
(25 responses)- A72% (18)
- B4% (1)
- C8% (2)
- D16% (4)
Explanation
Build vs. buy is correct because it is a decision-making process that directly requires organizations to evaluate whether they have the internal skills and capacity to develop a solution themselves, or whether it is more effective to acquire it from an external vendor. This comparison inherently demands assessing both internal resource capabilities and the availability of suitable external options.
Swarming (B) is wrong because it refers to a collaborative incident response technique where multiple team members work on a single problem simultaneously - it's about how you deploy existing resources, not how you evaluate them.
Triage prioritization (C) is wrong because it focuses on ranking issues by urgency and impact to determine the order of resolution - it concerns what gets addressed first, not who (internal vs. external) can address it.
Shift-left (D) is wrong because it refers to performing activities like testing or security review earlier in the development lifecycle - it's about when work happens, not about evaluating resource skills or sourcing.
Memory tip: Think of "Build vs. Buy" as the B² decision - you must consider Both your Bench (internal team skills/availability) and the external marketplace before choosing a path.
Topics
Community Discussion
No community discussion yet for this question.