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ITIL-4-CDS · Question #11

An organization prioritizes its work on a `last-in, first-out' basis. Which work item should be actioned NEXT?

The correct answer is D. An item logged today at 11:00. LIFO means the most recently logged item is handled first. Option D (today at 11:00) is correct because it is the latest item logged - the last one in - making it the first to be actioned under a last-in, first-out policy. Options A and B are wrong because they were logged…

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Question

An organization prioritizes its work on a `last-in, first-out' basis. Which work item should be actioned NEXT?

Options

  • AAn item logged yesterday at 09:00
  • BAn item logged yesterday at 11:00
  • CAn item logged today at 09:00
  • DAn item logged today at 11:00

How the community answered

(23 responses)
  • A
    9% (2)
  • B
    17% (4)
  • C
    4% (1)
  • D
    70% (16)

Explanation

LIFO means the most recently logged item is handled first. Option D (today at 11:00) is correct because it is the latest item logged - the last one in - making it the first to be actioned under a last-in, first-out policy.

Options A and B are wrong because they were logged yesterday, making them older than today's items and therefore further back in the LIFO queue. Option C was logged today but at 09:00, which is earlier than 11:00 - so D still arrived "last" and takes priority over C.

Memory tip: Think of a stack of plates - the last plate placed on top is the first one you pick up. The most recent timestamp always wins with LIFO.

Topics

#LIFO#work prioritization#queue management#task sequencing

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