EXIN
ISO20KF · Question #77
If the service provider believes the service levels will not be met for an incident, when shall a customer be informed of this?
The correct answer is B. Before the breach. See the full explanation below for the reasoning.
Question
If the service provider believes the service levels will not be met for an incident, when shall a customer be informed of this?
Options
- AAfter the breach
- BBefore the breach
- CDuring service reporting
- DNever
How the community answered
(30 responses)- A3% (1)
- B77% (23)
- C7% (2)
- D13% (4)
Community Discussion
No community discussion yet for this question.