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ISO20KF · Question #66
ISO20KF Question #66: Real Exam Question with Answer & Explanation
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Question
What is the added value of a service being delivered?
Options
- AYou can specifically define the service by means of a Service Level Agreement (SLA).
- BYou do not have the ownership of specific costs and risks in producing the service.
- CYou do not have to invest in a process to control it.
- DThe outcomes have a lower total cost of ownership than when the value is produced within the
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