What is the objective of a Management System?

Question

Options

• ATo define, agree, record and manage levels of services
• BTo ensure that Key Performance Indicators (KPIs) are defined for all IT services
• CTo ensure that new services and changes to services will be deliverable and manageable at the
• DTo provide the policies and the framework that is needed for the effective management and

• A
  3% (1)
• B
  10% (3)
• C
  3% (1)
• D
  83% (24)

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