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ISO20KF · Question #58

Who should be recommended to support the Senior Responsible Owner in his/her responsibility for the delivery of the management system?

The correct answer is A. Correct. The standard states that the Senior Responsible Owner should be supported by a. decision taking group with sufficient authority to define policy and to enforce decisions. not as wide as the management system. management system but will not be responsible for its delivery. responsibility of the Senior Responsible Owner.

Planning and implementing service management

Question

Who should be recommended to support the Senior Responsible Owner in his/her responsibility for the delivery of the management system?

Options

  • ACorrect. The standard states that the Senior Responsible Owner should be supported by a
  • BIncorrect. The Change Advisory Board is an important group with a specific function which is
  • CIncorrect. The senior customer representative may provide input to requirements for the
  • DIncorrect. The service managers will implement the management system that is the

How the community answered

(21 responses)
  • A
    71% (15)
  • B
    10% (2)
  • C
    14% (3)
  • D
    5% (1)

Explanation

decision taking group with sufficient authority to define policy and to enforce decisions. not as wide as the management system. management system but will not be responsible for its delivery. responsibility of the Senior Responsible Owner.

Topics

#Senior Responsible Owner#governance#management structure#accountability

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