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ISO20KF · Question #103
ISO20KF Question #103: Real Exam Question with Answer & Explanation
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Question
Top management has to provide evidence of its commitment to developing, implementing and improving its Service Management capability within the context of the organization's business and Customers' requirements. What is the best way that management can make this visible?
Options
- AIncorrect. Outsourcing Change Management is insufficient evidence to show top management
- BIncorrect. This is not sufficient action to ensure that commitment from top management is
- CIncorrect. Taking part in the planning of new services is insufficient action to ensure that
- DCorrect. Top management can make their commitment visible by showing strong leadership
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