EXIN
ISO20KF · Question #51
Why is a scope statement for ISO/IEC 20000 important?
The correct answer is A. Correct. The scope statement shows what the management system was tested against in. order to award certification.
Introduction and Scope
Question
Why is a scope statement for ISO/IEC 20000 important?
Options
- ACorrect. The scope statement shows what the management system was tested against in
- BIncorrect. Only one company can be awarded a certificate (single legal entity).
- CIncorrect. It is the management system that is being certified not the services.
- DIncorrect. All processes within the scope of the standard must be audited.
How the community answered
(52 responses)- A71% (37)
- B8% (4)
- C4% (2)
- D17% (9)
Explanation
order to award certification.
Topics
#scope statement#ISO/IEC 20000#certification#management system boundary
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