nerdexam
EXIN

ISO20KF · Question #51

Why is a scope statement for ISO/IEC 20000 important?

The correct answer is A. Correct. The scope statement shows what the management system was tested against in. order to award certification.

Introduction and Scope

Question

Why is a scope statement for ISO/IEC 20000 important?

Options

  • ACorrect. The scope statement shows what the management system was tested against in
  • BIncorrect. Only one company can be awarded a certificate (single legal entity).
  • CIncorrect. It is the management system that is being certified not the services.
  • DIncorrect. All processes within the scope of the standard must be audited.

How the community answered

(52 responses)
  • A
    71% (37)
  • B
    8% (4)
  • C
    4% (2)
  • D
    17% (9)

Explanation

order to award certification.

Topics

#scope statement#ISO/IEC 20000#certification#management system boundary

Community Discussion

No community discussion yet for this question.

Full ISO20KF Practice