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ISO20KF · Question #51
ISO20KF Question #51: Real Exam Question with Answer & Explanation
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Question
Why is a scope statement for ISO/IEC 20000 important?
Options
- ACorrect. The scope statement shows what the management system was tested against in
- BIncorrect. Only one company can be awarded a certificate (single legal entity).
- CIncorrect. It is the management system that is being certified not the services.
- DIncorrect. All processes within the scope of the standard must be audited.
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