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ISO20KF · Question #45
ISO20KF Question #45: Real Exam Question with Answer & Explanation
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Question
For which type of organizations is ISO/IEC 20000 appropriate for use?
Options
- AIncorrect. ITIL® is much deeper than ISO/IEC 20000 therefore it will not confirm that all of
- BCorrect. This is referenced within the scope of the standard.
- CIncorrect. It is the management system that gets certified not the services.
- DIncorrect. Service Providers specify their processes based upon ISO/IEC 20000 and ITIL®
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