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ISO20KF · Question #46

Any organization may be impacted by legislative or regulatory change in the future. Where should this be covered?

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Planning Service Management

Question

Any organization may be impacted by legislative or regulatory change in the future. Where should this be covered?

Options

  • AIncorrect. A legislative or regulatory change may result in a Change request once the change
  • BIncorrect. The Business Relationship Management process is likely to gather the information
  • CIncorrect. The Service Level Agreement may be impacted by such changes once they happen
  • DCorrect. The Service Management plan should cover Service Management processes and

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Topics

#Service Management plan#legislative change#regulatory requirements#risk planning
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