ISO20KF Question #46: Real Exam Question with Answer & Explanation

The correct answer is D. Correct. The Service Management plan should cover Service Management processes and. happens, but the Service Management plan is the place to anticipate such triggers. about such changes but the Service Management plan is the place to anticipate such triggers. but the Service Management plan is the place to anticipate such triggers. service changes triggered by e

Question

Any organization may be impacted by legislative or regulatory change in the future. Where should this be covered?

Options

AIncorrect. A legislative or regulatory change may result in a Change request once the change
BIncorrect. The Business Relationship Management process is likely to gather the information
CIncorrect. The Service Level Agreement may be impacted by such changes once they happen
DCorrect. The Service Management plan should cover Service Management processes and

Explanation

happens, but the Service Management plan is the place to anticipate such triggers. about such changes but the Service Management plan is the place to anticipate such triggers. but the Service Management plan is the place to anticipate such triggers. service changes triggered by events such as these.

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