New or changed services need to be accepted before being implemented into the live environment. What shall be done after a new or changed service has been implemented?

Question

Options

• ACorrect. This clause is part of the standard.
• BIncorrect. This is part of Plan Service Management (Plan), and not relevant after new or
• CIncorrect. According to the standard a PIR is a necessity. Doing nothing additional is no option.
• DIncorrect. This clause is part of Change Management. And this should already be in place or

• A
  79% (41)
• B
  4% (2)
• C
  6% (3)
• D
  12% (6)

Explanation

changed services have been implemented. defined before implementing.

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