EXIN
ISO20KF · Question #3
Who conducts the "first party audit"?
The correct answer is D. The IT Service Management organization itself. See the full explanation below for the reasoning.
Question
Who conducts the "first party audit"?
Options
- AAn external independent organization
- BCustomers of the IT Service Management organization
- COther persons on behalf of the Customer
- DThe IT Service Management organization itself
How the community answered
(24 responses)- A4% (1)
- B13% (3)
- C4% (1)
- D79% (19)
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