EXIN
ISO20KF · Question #127
What is a valid reason for an IT service provider to adopt and implement the ISO/IEC 20000 standard?
The correct answer is A. To adopt an integrated process approach to manage services. See the full explanation below for the reasoning.
Question
What is a valid reason for an IT service provider to adopt and implement the ISO/IEC 20000 standard?
Options
- ATo adopt an integrated process approach to manage services
- BTo adoptIT governance
- CTo adopt an international standard on Information security management
- DTo adopt the best practices ofIT service management
How the community answered
(21 responses)- A81% (17)
- B10% (2)
- C5% (1)
- D5% (1)
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