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ISO20KF · Question #125
ISO20KF Question #125: Real Exam Question with Answer & Explanation
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Question
According to the ISO/IEC 20000 standard it is important that a process exists to deal with contractual disputes with suppliers. Which process is responsible for the definition of this process?
Options
- ABusiness Relationship Management
- BContract Management
- CService Level Management
- DSupplier Management
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