EXIN
ISO20KF · Question #125
According to the ISO/IEC 20000 standard it is important that a process exists to deal with contractual disputes with suppliers. Which process is responsible for the definition of this process?
The correct answer is D. Supplier Management. See the full explanation below for the reasoning.
Question
According to the ISO/IEC 20000 standard it is important that a process exists to deal with contractual disputes with suppliers. Which process is responsible for the definition of this process?
Options
- ABusiness Relationship Management
- BContract Management
- CService Level Management
- DSupplier Management
How the community answered
(57 responses)- A11% (6)
- B5% (3)
- C4% (2)
- D81% (46)
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