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ISO20KF · Question #113

What does an IT service definition include?

The correct answer is A. the use of IT to support the customers business processes. See the full explanation below for the reasoning.

Question

What does an IT service definition include?

Options

  • Athe use of IT to support the customers business processes
  • Bthe use of IT to support the organizations internal business processes
  • Cthe use of IT to support the business processes of suppliers and partners
  • Dthe use of IT to improve employee satisfaction within the organization

How the community answered

(40 responses)
  • A
    80% (32)
  • B
    13% (5)
  • C
    5% (2)
  • D
    3% (1)

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