Which quality assurance tool and technique confirms the implementation of approved change requests, corrective actions, defect repairs, and preventive actions?

Question

Options

• AQuality checklists
• BQuality metrics
• CQuality audits
• DProcess analysis

• A
  13% (3)
• B
  9% (2)
• C
  74% (17)
• D
  4% (1)

Explanation

Quality audits are structured, independent reviews that verify whether project activities comply with organizational and project policies - specifically confirming that approved change requests, corrective actions, defect repairs, and preventive actions have actually been implemented as intended. Distractors fall short for distinct reasons: quality checklists are simple structured lists used to verify that a set of steps has been performed, not to confirm implementation of change-related actions; quality metrics are measurable values (defect rates, test coverage) used to track performance over time, not to verify compliance; process analysis examines processes to identify improvements and root causes, not to confirm that specific approved actions were carried out. Memory tip: think of an audit like an inspector's visit - its job is to confirm "did you actually do what you said you'd do?" which maps directly to verifying implemented changes, repairs, and preventive actions.

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