As we identify customer and supplier requirements for a SIPOC we are urged to use the RUMBA approach which stands for Reasonable, Understandable, _____________, Believable and Achievable.

Question

Options

• AManageable
• BMassive
• CMemorable
• DMeasurable

• A
  4% (1)
• B
  7% (2)
• C
  14% (4)
• D
  75% (21)

Explanation

D (Measurable) is correct because RUMBA is a quality framework used in SIPOC analysis to validate that requirements are well-defined - and "Measurable" fills the M slot: R-U-M-B-A. Without measurability, a requirement cannot be objectively verified or tracked, making it useless for process control. The distractors fail simply because they don't belong to the acronym: Manageable is a plausible-sounding process term but is not part of RUMBA; Massive and Memorable are nonsensical in this context and serve as obvious traps. A reliable memory tip: think of RUMBA as the dance you do to confirm requirements are solid - "Real Users Must Be Accountable" (Reasonable, Understandable, Measurable, Believable, Achievable) - the M always stands for Measurable because if you can't measure it, you can't manage it.

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