ICYB · Question #39
When a Belt wishes to clarify the activities of various departments in a Process Map she is creating she adds a feature to the map called ______________.
The correct answer is C. Swim Lanes. Swim Lanes (C) are the correct feature added to a Process Map to visually separate and clarify the activities of different departments or roles. Each "lane" represents a specific department or actor, making it easy to see who is responsible for which steps in the process flow…
Question
When a Belt wishes to clarify the activities of various departments in a Process Map she is creating she adds a feature to the map called ______________.
Options
- ADepartment Dividers
- BPassing Lanes
- CSwim Lanes
- DResponsibility Paths
How the community answered
(27 responses)- A4% (1)
- B4% (1)
- C81% (22)
- D11% (3)
Explanation
Swim Lanes (C) are the correct feature added to a Process Map to visually separate and clarify the activities of different departments or roles. Each "lane" represents a specific department or actor, making it easy to see who is responsible for which steps in the process flow.
- A (Department Dividers) is not a real process mapping term - it's a plausible-sounding distractor but has no standard meaning in Six Sigma or BPM methodology.
- B (Passing Lanes) borrows highway terminology and is a fabricated distractor with no process mapping definition.
- D (Responsibility Paths) sounds logical but is not a recognized term in process mapping frameworks.
Memory tip: Think of an actual swimming pool - each swimmer stays in their own lane just as each department stays within its designated section of the map. The visual metaphor of parallel horizontal (or vertical) lanes maps directly to how departments operate side by side.
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