Six_Sigma
ICYB · Question #77
ICYB Question #77: Real Exam Question with Answer & Explanation
The correct answer is D. "What should be". See the full explanation below for the reasoning.
Question
When we assess the Voice of the Customer we are attempting to determine the gaps in our processes between "what is" and __________________.
Options
- A"What isn't"
- B"What will make money"
- C"What will cost less"
- D"What should be"
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