The DMAIC approach to problem solving stands for Define, __________, Analyze, Improve and Control.

Question

Options

• AManage
• BMeasure
• CMemorize
• DManipulate

• A
  17% (8)
• B
  72% (33)
• C
  4% (2)
• D
  7% (3)

Explanation

Measure (B) completes the DMAIC acronym because the second phase of this Six Sigma methodology involves quantifying the current state of a process - collecting data to establish a baseline before any analysis can begin. Without measurement, there is no objective foundation for identifying where problems actually exist.

The distractors fail because Manage (A), Memorize (C), and Manipulate (D) are not steps in any recognized process improvement framework - they were included simply because they start with "M" and sound plausible on a quick read.

Memory tip: Think of DMAIC as a detective story - you Define the crime, Measure the evidence, Analyze the clues, Improve the situation, and Control it so the problem doesn't return. The measurement step is non-negotiable; a detective who skips gathering evidence cannot solve the case.

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