EXIN
EX0-115 · Question #97
Service providers manage various documents and records to ensure effective planning, operation and control of Service management. Which of these is a record?
The correct answer is B. Change Advisory Board (CAB) meeting minutes. See the full explanation below for the reasoning.
Question
Service providers manage various documents and records to ensure effective planning, operation and control of Service management. Which of these is a record?
Options
- AProcess description
- BChange Advisory Board (CAB) meeting minutes
- CService level agreement (SLA)
- DService management policy
How the community answered
(48 responses)- A8% (4)
- B85% (41)
- C4% (2)
- D2% (1)
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