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EX0-114 · Question #88
EX0-114 Question #88: Real Exam Question with Answer & Explanation
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Question
What are the main criteria to check whether ISO/IEC 20000 is applicable for service provider?
Options
- AThat they retain all processes in house
- BThat they retain focus on the customer
- CThat they retain management control
- DThat they retain only the service delivery processes
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