EXIN
EX0-114 · Question #76
Different types of events are reported to the Service Desk. Which event is an incident?
The correct answer is C. A report that the printer is not working. See the full explanation below for the reasoning.
Question
Different types of events are reported to the Service Desk. Which event is an incident?
Options
- AInformation about the rollout of a specific application
- BA notification that a new toner cartridge has just been installed in a printer
- CA report that the printer is not working
- DA request for the installation of a new bookkeeping package
How the community answered
(20 responses)- A15% (3)
- B10% (2)
- C70% (14)
- D5% (1)
Community Discussion
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