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EXIN

EX0-114 · Question #87

Staff should be trained in relevant aspects of Service Management. What information with respect to training should be maintained?

The correct answer is A. A chronological training record for each individual. See the full explanation below for the reasoning.

Question

Staff should be trained in relevant aspects of Service Management. What information with respect to training should be maintained?

Options

  • AA chronological training record for each individual
  • BA record of all future training courses for each employee
  • CAn overview of all personal details per employee
  • DAn overview of all possible training modules that match with competences

How the community answered

(68 responses)
  • A
    79% (54)
  • B
    12% (8)
  • C
    3% (2)
  • D
    6% (4)

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Full EX0-114 Practice