What is not an activity of Contract management?

Question

Options

• Aagreeing on how the information manager is to communicate with the IT director
• Bchanging the time of delivery of a change
• Cmonitoring whether the supplied IT-services correspond to the agreed services

• A
  3% (1)
• B
  86% (25)
• C
  10% (3)

Explanation

Option B describes a Change Management activity, not Contract Management. Rescheduling the delivery of a change - adjusting when a modification to an IT service is implemented - is handled through the Change Management process, which governs the lifecycle and timing of changes.

Option A is a genuine Contract Management activity: defining communication protocols between stakeholders (such as how an information manager interacts with an IT director) is part of establishing and governing the contractual relationship. Option C is also a core Contract Management activity: verifying that delivered IT services match what was agreed in the contract is fundamental to supplier oversight.

Memory tip: Think of Contract Management as dealing with what was promised and how parties relate to each other. If an activity involves scheduling or approving a change to IT services, that's Change Management territory - the word "change" in the answer is your clue.

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