Apple
DEP-2025 · Question #81
A user reports that their managed Mac is asking for a six-digit PIN after an unexpected restart. What explains this?
The correct answer is C. You sent the Lock a Mac command. The Lock a Mac command generates a six-digit PIN for unlocking. The Mobile Device Management Protocol Reference states, "The Lock command sent via MDM locks a Mac and generates a six-digit PIN that must be entered to regain access."
Troubleshoot and Maintain Devices
Question
A user reports that their managed Mac is asking for a six-digit PIN after an unexpected restart. What explains this?
Options
- AYou turned on Activation Lock.
- BYou sent the EraseDevice command.
- CYou sent the Lock a Mac command.
- DYou turned on Managed Lost Mode.
How the community answered
(24 responses)- A4% (1)
- B13% (3)
- C75% (18)
- D8% (2)
Explanation
The Lock a Mac command generates a six-digit PIN for unlocking. The Mobile Device Management Protocol Reference states, "The Lock command sent via MDM locks a Mac and generates a six-digit PIN that must be entered to regain access."
Topics
#Lock command#MDM remote lock#six-digit PIN#Mac management
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