Apple
DEP-2025 · Question #165
A user forgot their password for their organization-owned Mac. Their Mac has FileVault turned on, and the key is escrowed to the MDM solution. What can the user use in macOS Recovery to reset their…
The correct answer is A. Personal recovery key. The personal recovery key resets passwords. The macOS Security Overview states, "With FileVault enabled and the personal recovery key escrowed to MDM, users can use it in macOS Recovery to reset their password."
Troubleshoot and Maintain Devices
Question
A user forgot their password for their organization-owned Mac. Their Mac has FileVault turned on, and the key is escrowed to the MDM solution. What can the user use in macOS Recovery to reset their password?
Options
- APersonal recovery key
- BInstitutional recovery key
- CSecure token
- DBootstrap token
How the community answered
(59 responses)- A81% (48)
- B5% (3)
- C10% (6)
- D3% (2)
Explanation
The personal recovery key resets passwords. The macOS Security Overview states, "With FileVault enabled and the personal recovery key escrowed to MDM, users can use it in macOS Recovery to reset their password."
Topics
#FileVault#personal recovery key#macOS Recovery#password reset
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