CSQA Exam Questions

Good attributes of constructive criticism include:

If there is a 50% probability of a risk occurring and the impact of the occurrence is $40,000 lost of revenue, then what is the expected value of the risk?

Which of the following would be considered the lack of involvement by management to promote quality concepts?

Which of the following is considered a subjective measure?

One of the most effective arguments for establishing an independent test group within an IT organization is:

Staff job satisfaction increases significantly as processes mature.

Which of the following quality control activities is most effective in uncovering defects?

The check sheet is used to record data gathered over a period of time to determine frequency of an event.

Cause-and-effect graphing is a tool used to:

Senior management uses ________ to manage the organization and track to mission, vision, or goals.

In a Waterfall Development Model, most risk management activity occurs close to milestones.

Which of the following is the primary objective of a quality improvement program?

Which of the following is the correct definition of productivity?

If you were to download a software package, which had been developed and placed on the internet for general usage, the one thing you could not control is:

Which of the following is NOT an example of Programmed Controls?

The guarantee provided by the contractor of software development that the deliverables will meet the specification is called:

What type of testing evaluates the completeness of the documentation associated with a software application?

Which of the following management philosophies would be associated with a quality management philosophy as opposed to the traditional management philosophy?

Audits can be performed by the individuals involved in conducting the work.

A good security mechanism should be:

A questionnaire has a question that rates "satisfaction" on a scale of 1 to 5 where 1 is poor satisfaction and 5 is high satisfaction. The data type for the variable "satisfaction"...

Event identification, control activities, and risk response are included in which of the following internal control models?

During a review, both the producer and product are reviewed.

Planning for system test process begins when:

Many managers use a metrics dashboard to present measurement data to the user of that dat

There is a strong correlation between process maturity and defect rates. As the process maturity level increases, the defect rate decreases.

Checking if a date field on a screen gives an error on entering February 29 is an example of:

Which organization developed the generally accepted model for internal control?

Continuing process improvement techniques should be applied to which of the following IT work processes?

When building a quality environment, one of top management's major responsibilities must be:

The risk associated with replacing a team member would be characterized as:

Procedures describe how methods, _________, techniques, and people are applied to perform a process?

During the management cycle, which activity MUST be integrated with other activities because it is a continuous activity?

Which type of testing focuses on minimizing the impact of a software change while still assuring that no new defects were introduced?

For contracted software, detailing the obligations of both contractual parties within the contract addresses:

Which of the following is not a process within Level 4 for maturing Quality Assurance Processes?

The concept of "just in time", as pioneered by Toyota, is only applicable to inventory control.

Your manager describes his / her desires and intents concerning a process to you. The manager is describing the:

Which of the following is / are level(s) for maturing the Deliverables Processes?

The purpose of a security awareness program is to achieve all of the following objectives, EXCEPT:

In the diagram, the sections of the diagram labeled "A" and "B" represent larger portions of "DO" and "CHECK". Note that the top of the diagram represents a more creative process a...

In the Cost of Quality diagram shown, the COQ cost labeled "A" represents:

The diagram is called a:

In the diagram of the tester's work bench, the box labeled (2) is the:

The diagram is an example of a(n):

In the diagram of the tester's work bench, the box labeled (4) is the:

Which is the best positioning of a quality manager within the IT organization?

Requirements reviews, code walkthroughs, and inspections are examples of:

Which layer of management is the weakest link in a successful quality management program?

Which party(s) is responsible to ensure protection of intellectual property rights included within a contract for software development?