CSA Question #95: Real Exam Question with Answer & Explanation

Question

After finishing your work on High Security Settings, what do you do to return to normal admin security levels?

Options

• ASelect Normal role
• BLog out and back in
• CUse System Administration > Normal Security module
• DSelect Global Update Set
• EEnd Impersonation

Explanation

To revert from elevated security privileges, such as High Security Settings, a user must log out of the ServiceNow instance and then log back in.

Common mistakes.

• A. There isn't a specific 'Normal role' to select; roles are assigned and active based on login and elevation status.
• C. No standard 'System Administration > Normal Security module' exists in ServiceNow for the purpose of reverting elevated security levels.
• D. Selecting a Global Update Set is related to tracking configuration changes for development and deployment, not managing user security levels.
• E. Ending impersonation reverts the session to the original user if someone was impersonated, but does not relinquish elevated security privileges assumed by the current user.

Concept tested. Reverting elevated security privileges

Reference. https://docs.servicenow.com/bundle/utah-platform-security/page/administer/contextual-security/task/t_ElevatePrivilege.html

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