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ServiceNow

CSA · Question #95

After finishing your work on High Security Settings, what do you do to return to normal admin security levels?

The correct answer is B. Log out and back in. To revert from elevated security privileges, such as High Security Settings, a user must log out of the ServiceNow instance and then log back in.

Submitted by alyssa_d· Apr 18, 2026Database Management and Platform Security

Question

After finishing your work on High Security Settings, what do you do to return to normal admin security levels?

Options

  • ASelect Normal role
  • BLog out and back in
  • CUse System Administration > Normal Security module
  • DSelect Global Update Set
  • EEnd Impersonation

How the community answered

(50 responses)
  • A
    2% (1)
  • B
    86% (43)
  • C
    4% (2)
  • D
    6% (3)
  • E
    2% (1)

Why each option

To revert from elevated security privileges, such as High Security Settings, a user must log out of the ServiceNow instance and then log back in.

ASelect Normal role

There isn't a specific 'Normal role' to select; roles are assigned and active based on login and elevation status.

BLog out and back inCorrect

When you elevate privileges (e.g., to the `security_admin` role for High Security Settings), these elevated roles are temporary and tied to your current session. To relinquish these temporary roles and return to your standard security profile, you must completely log out of the ServiceNow instance and then log back in, which clears the elevated session roles.

CUse System Administration > Normal Security module

No standard 'System Administration > Normal Security module' exists in ServiceNow for the purpose of reverting elevated security levels.

DSelect Global Update Set

Selecting a Global Update Set is related to tracking configuration changes for development and deployment, not managing user security levels.

EEnd Impersonation

Ending impersonation reverts the session to the original user if someone was impersonated, but does not relinquish elevated security privileges assumed by the current user.

Concept tested: Reverting elevated security privileges

Source: https://docs.servicenow.com/bundle/utah-platform-security/page/administer/contextual-security/task/t_ElevatePrivilege.html

Topics

#Security#Elevated Privileges#Session Management#Admin Access

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