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ServiceNow

CSA · Question #52

Which core table in the ServiceNow platform provides a series of standard fields used on each of the tables that extend it, such as the Incident [incident] and Problem [problem] tables?

The correct answer is A. Task [task]. The Task [task] table is a foundational table in ServiceNow that defines common fields and behaviors inherited by other core tables like Incident and Problem.

Submitted by mateo_ar· Apr 18, 2026Database Management and Platform Security

Question

Which core table in the ServiceNow platform provides a series of standard fields used on each of the tables that extend it, such as the Incident [incident] and Problem [problem] tables?

Options

  • ATask [task]
  • BAssignment [assignment]
  • CService [service]
  • DWorkflow [workflow]

How the community answered

(23 responses)
  • A
    87% (20)
  • B
    4% (1)
  • C
    4% (1)
  • D
    4% (1)

Why each option

The Task [task] table is a foundational table in ServiceNow that defines common fields and behaviors inherited by other core tables like Incident and Problem.

ATask [task]Correct

The Task [task] table is the base table for many processes in ServiceNow, including Incident, Problem, Change, and Service Catalog requests, providing a common set of fields and functionalities that extend to all child tables, ensuring consistency in various record types.

BAssignment [assignment]

Assignment [assignment] is not a core table that extends to Incident and Problem; it typically refers to a related list or concept within task management.

CService [service]

Service [service] is a table related to services offered or CIs, not a base table for task management records.

DWorkflow [workflow]

Workflow [workflow] is a system component for automating processes and is not a core table that Incident and Problem extend from.

Concept tested: Core Task table and inheritance

Source: https://docs.servicenow.com/bundle/utah-platform-administration/page/administer/table-administration/concept/task-table.html

Topics

#ServiceNow Platform#Table Hierarchy#Task Table#Data Model

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